Privacy Policy
1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors and customers.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and customers; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.
1.4 Our website incorporates privacy controls which affect how we will process your personal data. You can use these controls to specify whether you would like to receive direct marketing communications and manage your data preferences. These are accessible at www.gigiandcali.com.
1.5 In this policy, “we”, “us” and “our” refer to Gigi & Cali, a women’s fashion brand.
2. Credit
2.1 This document was adapted using a template from SEQ Legal (https://seqlegal.com).
3. How We Use Your Personal Data
3.1 We may process the following categories of personal data:
Usage data: Your IP address, location, browser type, referring site, time on site, and pages viewed.
* Purpose: To analyze and improve the performance of our website.
* Legal basis: Consent or our legitimate interests.
Account data: Your name, email address, and password.
* Purpose: To manage your account and order history.
* Legal basis: Consent or performance of a contract.
Profile data: Your name, email, shipping address, phone number (if provided), and preferences.
* Purpose: To personalize your shopping experience.
* Legal basis: Consent or legitimate interests.
Order data: Details of your purchases, including the garments you order, size, contact and delivery details.
* Purpose: To process your orders, ship products, and manage returns.
* Legal basis: Performance of a contract or legitimate interests.
Enquiry and communication data: Information you send through our contact forms, email, or chat.
* Purpose: To respond to your enquiries and provide support.
* Legal basis: Consent or legitimate interests.
Marketing data: Your email address and marketing preferences.
* Purpose: To send you newsletters, promotions, and style updates.
* Legal basis: Consent.
Transaction data: Purchase details, payment information, and delivery confirmation.
* Purpose: To fulfill orders, manage refunds, and detect fraud.
* Legal basis: Performance of a contract or legal obligation.
3.2 We may process any personal data where necessary for legal claims or compliance with the law.
3.3 Please do not submit personal data about others unless we specifically request it.
4. Providing Your Personal Data to Others
4.1 We may share your personal data with:
Employees and departments within our company to fulfill orders and provide services.
Third-party logistics providers for delivery of your garments.
Payment service providers for transaction processing.
Legal and financial advisers for compliance purposes.
4.2 We do not sell or rent your personal data to third parties for marketing.
4.3 We may disclose data if required by law or to protect vital interests.
5. International Transfers of Your Personal Data
5.1 Your personal data may be transferred outside the European Economic Area (EEA) as needed.
5.2 These transfers will be protected by appropriate safeguards such as standard contractual clauses approved by the European Commission.
5.3 Our website is hosted in [Insert Hosting Country, e.g., Netherlands].
5.4 A copy of the applicable safeguards can be requested by emailing gigiandcali@yahoo.com.
5.5 If you submit a review or comment, it may be visible publicly on the internet.
6. Retaining and Deleting Personal Data
6.1 We only keep your data as long as necessary for the purposes described in this policy.
6.2 We retain:
Account and order data for a minimum of 1 year and a maximum of 7 years.
Marketing and enquiry data for up to 2 years or until you opt out.
6.3 In some cases, we may retain data longer if legally required.
7. Amendments
7.1 We may update this policy by posting a new version on our website.
7.2 Please check this page regularly for any updates.
7.3 We may notify you of significant changes via email.
8. Your Rights
You have the right to:
Request access to the personal data we hold about you;
Request correction or deletion of your personal data;
Object to or restrict our processing of your data;
Withdraw consent at any time (where applicable).
To exercise these rights, please contact us at gigiandcali@yahoo.com.
Proof of identity may be required to process certain requests.
9. About Cookies
9.1 Cookies are small text files stored on your browser that help us improve your experience.
9.2 We use both session and persistent cookies.
9.3 Cookies may track usage data but typically do not identify users personally.
10. Cookies We Use
Authentication cookies – to keep you logged in
Preference cookies – to remember your size or display settings
Analytics cookies – to understand how visitors use our site
Marketing cookies – to deliver relevant advertisements
Consent cookies – to record your cookie preferences
11. Cookies Used by Our Providers
Third-party providers (e.g., Google, Meta) may use cookies when you visit our site. These are governed by their own privacy policies.
12. Managing Cookies
You can manage or delete cookies using your browser settings. Learn more here:
Chrome
Firefox
Safari
Edge
Blocking cookies may affect the website's functionality.
13. Our Company Details
13.1 This website is owned and operated by Gigi & Cali Ltd.
13.2 You can contact us:
By email: gigiandcali@yahoo.com
Through our website: www.gigiandcali.co.uk